We read every message and aim to reply within one business day. Whether you have a hotel tip, a correction or a story pitch, the desk is open Monday to Friday, 9 to 17 London time.
Select Contact to write to us with a short subject line and enough detail for us to act. For corrections, put CORRECTION in the subject. For story ideas, put PITCH. Anything urgent about a published guide gets read first. Our inbox is monitored during working hours, and we reply within one business day.
Prefer a chat? Select Phone to reach us on WhatsApp. This is the official Carlo Haseltine WhatsApp line on +62 851-1160-5110 for short questions about a guide, a hotel recommendation or a correction you want to flag right away. Messages are answered during working hours, Monday to Friday, 9 to 17 London time. Send your name and the topic first, then the details, so we can route it to the right editor.
Write to us
Use the form below with your name, email and message. It reaches the same inbox as a direct email, and we keep your details only long enough to answer. No marketing lists, no follow-up blasts.
What to include
For a tip, name the hotel, resort or route and add evidence, such as a receipt or a dated photo. For a correction, send the page URL and the exact detail that is wrong. For a pitch, tell us your beat, the angle and whether you can supply original photos. The more specific you are, the faster we can act.
For legal notices, head to our DMCA policy. For how we handle your data, see the privacy policy.